Pharmacierge - London

Jonathan Wix

Pharmacierge was recommended by my GP and my experience made that entirely justified.

I live in Guernsey and needed medication that isn't available there but needs to be kept chilled. My GP sent them my prescription and they dispatched it within an hour, using Royal Mail for next day delivery before 13.00. Royal Mail's Next Day delivery is rarely that in Guernsey and so I did ask for the goods to be wrapped in chiller packs. Unfortunately, Royal Mail didn't merely sit on the package for an extra day but waited two days before dispatching it from their London depot. It finally arrived after three days. To the eternal credit of Pharmacierge's staff, it had been so thoroughly packed and insulated that the contents were still cool.

Genuinely impressive.

Steve Hill

AVOID, charged £27 for a box of tablets I could have got over the counter for £5. No details of the prescription whilst ordering so assumed the £85 was for all of the medication not 3 boxes of the same which I could have got for £15. Cannot return for refund either!!. Will not use these again and would recommend anyone who does to call them up and check first exactly what they are sending. Very poor

Theresa Sagayam

I have been hugely impressed with the service from Pharmacierge. Very efficient, very professional and attention to detail and email/tel response rate is exceptional. Thanks and keep up the outstanding service

Niall Horn

Been using this pharmacy for 2 months now and have had nothing but great service. The staff are very friendly on the phone, their delivery times are great and when they cannot source medication they will send you the prescription without any trouble.

Adam

I don’t usually do reviews, but I felt I must in this case. For a long time I have taken medication that, for some reason, has always been difficult to source or source in the full quantity at virtually all major high street pharmacies. The experience at those pharmacies, since that medication has become a controlled substance, has been mixed. All of that has resulted in some significant anxiety each time I get a new prescription. Pharmacierge has completely taken that anxiety away. They deliver when they say they will, deliver what they say they will and, amazingly, manage to do those things at a price cheaper than the high street and quicker than the high street. I’ll never use another pharmacy again. Thank you!

Robert Daynes

Shambles of a service. Impossible to deal with and awful customer care. We’ve been forced to deal with them by our doctors and have been disappointed with every interaction. Today’s meds that are supposed to be kept refrigerated were just left on outside our door, without anyone ringing our bell. The worst service!

Linda Taylor

Amazing communication with great flexibility on delivering of orders. Highly recommend them.

Alice B

Very efficient and helpful. Thank you so much for saving me time and effort in sourcing my medication this week.