F&F Properties - San Diego, California

Bryce Mckinney

We have lived at ocean breeze for 11 out of the 12 months lease we signed. BE AWARE OF HOW THEY CHARGE UTILITIES! They are charging us $116 a month for trash services! We have 3 total adults in our apartment and they say they charge per person in the household. I’ve never ever seen or known anyone to be charged so much for trash!

This is one of many reason to Revaluate signing a lease here! At the ocean breeze property they sell it as brand new just remodeled.. that’s far from the case. There is new appliances and new flooring! That’s it! They just painted over the 30 year old paint to where you can literally peel the new paint off the walls.
We’ve had two leaks in the ceiling that took over 7 days to fix for one of them and the other was 5 days.
There is zero insulation in the walls and floors besides the mandatory amount for code.
The plumbing sucks
The parking sucks!
Do you self a favor and continue looking. I just signed a new lease for the same amount I pay here and it’s a bigger condo with full resort amenities and two assigned parking spots, it’s right by the harbor with an ocean view.
The people who work for F&F are nice and that’s about the only positive thing I can write in this review

Zarryn Cole

Leaving this regarding the hill crest location. It seems they don’t care about the tenants living there and make things very difficult for them. The mail system was flawed for almost 8 months and no one prioritized fixing it. They took away parking for all the tenants on a short notice which is very unfortunate being located on such a busy street. The apartment itself inside looks renovated but is cheaply made and low quality then when you move out they will charge you over half the deposit to try and make up for it even if you left it in the condition you moved into. & getting in contact with the actual property manager is very difficult. Don't recommend.

jenna kruse

This review is for their 4020 Iowa street location aka “The Oliver”. The house is cute with updates and in unit laundry. However, it is advertised as a 3 bedroom. 1 of the “bedrooms“ is an 8x9 shoebox with no closet.

Now let’s get to the biggest concern. The absolute lack of care for the safety of their residents. On January 9th we sent a maintenance request for mold/mildew on our baseboard in our house shown in picture 1. Maintenance came and looked at it for about 5 seconds wiped it with bleach and said it was fine. I asked if he thought it was mold or mildew and he said “I don’t know I’m not a biologist”. 2 and a half weeks later I took picture 2. From any research you will find that mildew is flat and fuzzy. What was on our baseboard clearly had spores and indications of mold. Again maintenance comes looks at it for 5 seconds and wipes it away with bleach. But this time they decided they were also going to inspect our walls for mold/moisture as well. They exercised complete malpractice. Any decent property management company should know that mold is nothing to mess around with. Remediation is the correct process to ensure the safety of all residents. Instead, they decided to hack into our wall (with myself and my dog in the home) causing debris and dust from the wall to travel all throughout the house. You really think after finding mold spores in the home that this was the correct way to fix the problem? After opening up our walls they left an air purifier pointed into the wall to get rid of the moisture. You can see in pictures 3 and 4 the debris that was left and the inside of the wall was completely moist and after a couple of days it dried out. Who’s to say the entire inside of house didn’t look like this? (By the way when I checked the renters portal only these maintenance requests have been very conveniently removed).

Months later when more mildew/mold appeared in the home, they hired a company to perform mold testing. This man informed us that there is a crawl space on the right side of the house that causes moisture issues/improper drainage within the home and the company knows this but isn’t doing anything to fix it. We keep our windows cracked but that is not going to fix the MUCH bigger issue that they are clearly dealing with and refuse to fix.

I want to say thank you to the maintenance workers who I had interactions with because you were all very nice and attentive. Clearly the management here is what needs help.

Carter Hust

We live in the Eugene eddie apartments in San Marcos. We have a new born baby and today we can home to our ac being out. We called the front office spoke to the head of maintenance and he sent Greg. We have been renting from f & f for 3 plus years in two locations and every time they send Greg he is amazing an asset to the team. There has never been an issue when he’s come to fix it. Thank you to the front office and the maintenance team but most of all thank you Greg.

Claudia León

TLDR: DO NOT RENT WITH F&F PROPERTY MANAGEMENT!!!!! Save yourself the money, time, and constant headaches from dealing with their incompetence and shady business practices. They are an unprofessional, unethical, and predatory property management company.

I have a lot that I could say about my personal experiences, but I would first suggest reading their responses to other negative reviews: barely (if at all) acknowledging tenants’ problems, refusing to take true accountability for their role in creating/prolonging these problems, and shifting blame onto the tenants. Pettiness disguised as professionalism. If you sign a lease with F&F, this is exactly the kind of response you can expect to any problems you bring up—and trust me, there will be problems.

I don’t feel comfortable sharing detailed information about my housing situation—maybe once we’re all moved out—but I will say that every problem we’ve had, even those that are not the direct fault of F&F, has been made 100 times worse due to their poor communication and/or lack of action. Meaning, they are somehow able to turn (what should be) a small inconvenience into a months-long ordeal that can and will negatively impact your quality of life. And to top it all off, they will act like YOU are inconveniencing THEM when you ask them to fix the problems they’ve created.

If you *have* to rent with F&F, or if you signed a lease before seeing all of this, remember to KNOW YOUR RIGHTS as a tenant. Get everything in writing so they can’t play stupid, as they often do. Make sure to stand your ground and advocate for yourself, no matter how much they try to act blameless. And remember that effective communication and competent property management are not exorbitant requests, they are the literal *bare minimum* and what these people get paid to do.

Matthew Palumbo

F&F manages beautiful buildings and has a support team that will work with their tenants to find solutions to issues. Like all large organizations, it can sometimes be a slower process than one would experience from a mom & pop landlord and therefore might require more work on the tenant's end to get answers. However, in my experience the team will work with the tenant until they are satisfied. Thank you Darien and team.

Bobby

I’ve been at the apartments in Poway for 4 months now and it’s been ridiculous. It’s been under renovation and they have started opening up units too soon. It seems to be a continuation of issues, limited parking due to construction workers, the post office was never updated of more move ins that I had to call and directly ask them about after talking to property management and being told by them they do not handle that, we did not receive mail for weeks because of it. For the first almost 2 weeks the water temperature wouldn’t get above a lukewarm temperature, and when it was finally addressed after putting a work order in on the 3rd day, we were told by a worker they forgot to turn up the water heater. Most recently having to shut off the water for an entire day, on multiple days. The time frames given are not accurate, every time the specified time has been given, it has always gone past, with no updates informing that it will be later, only an update when the water is back on. A/C line covers were being installed a couple of months ago, and again we were given a 3 day period of when they would enter the unit to do it and have any pets secured due to it. On the 4th day they came to do it, no update or information was ever given that they were not able to get all the units in the given time frame. The remodeling job was clearly done in a hurry as there were many issues we discovered on our move in inspection. More issue are arising with time, laminated floors are starting to raise, the hinges on the doors and cabinets are coming loose, and I am sure there will be more to come. On a positive note, they are nice cozy units, I am in a 2 bed 2 bath unit and minus all the issues we really enjoy it. They are located in a nice spot, I really do believe this place has greater potential than what it is currently at. My opinion is I do believe things here were rushed and not enough attention is being paid by management, hopefully that will change.
*Update on 08/20/24 changed to 1 star.

We ended up breaking our lease as more issues kept coming up. We had 2 packages delivered at 2 different times on the same day that were both stolen. We contacted property management because they have signs posted saying there are security cameras on the property. When they finally got back with us they said it was from the previous management and they do not have cameras, but still continued to leave the signs up. Circling back to the water being shut off, when I brought that up to the property manager, I told him our water bill still was the same amount even though the water was turned off. He told me that they were still using the water for the construction side of things, I asked how was that okay that our bill was still the same and he could not give me an answer. When I went to the office in person to start the lease breaking process, their parking lot is gated and you have to pay to park there. On the final walk through we did, we were told it wouldn’t be more than 300 coming out of our security deposit as we were the first tenants in the newly renovated unit. I told him about the list of issues we had wrote up on our initial move in with the walls, floors, cabinets, caulking, doors, and countertops. He said he had noted that and we never filled out a move out inspection when he walked through with us. We cleaned the apartment very well before leaving and left it in better shape than what it was when we moved in. When we got our security deposit in the mail last week, almost $750 was taken out. They charged us 3 hours worth of painting at $79 a hour, “maintenance miscellaneous” at $79 a hour for 3 hours and a 250 dollar cleaning fee. When I called the manager to talk about it he said everything looked right and that’s how it is. They used that money to fix the issues that were already present when we moved in. Looking into more reviews on this management it seems that this is a common trend where they are using money out of the security deposit to make their units better for the next move in. Stay away from F&F properties.

Bryce Erickson

Questionable business practices in regard to The Parker property.

TLDR: The month-to-month leasing term was never mentioned on the listing or by the agents until after money was spent on the application.

I came across The Parker while searching for apartments in SD. Everything seemed great and we liked the apartment. We put in an application that costs $50 per person. After the application was approved, we were told that this property is a month-to-month lease only. This was never mentioned in the posting or by the agent/s who showed us the apartment.

I appreciated the apologetic call about this situation, but as of 5/5/24 the lease terms are still not mentioned on the F&F website and the Zillow posting.